KNOWLEDGE BASE // FREQUENTLY ASKED QUESTIONS
GAZETTETONICTRAL TECHNICAL SUPPORT
Knowledge Base

Frequently Asked Questions

Find clear answers regarding outdoor hardware selection, installation procedures, privacy practices, and video storage.

Professional security technician testing outdoor camera hardware alignment on residential home exterior
How are outdoor security cameras powered and connected?
We primarily utilize hardwired Power over Ethernet (PoE) technology. A single weatherproof Cat6 network cable carries both high-bandwidth digital video and clean DC power from a centralized recorder or network switch. This eliminates unreliable battery replacements and ensures high-uptime continuous recording.
Can outdoor cameras see clearly at night?
Yes. We install hardware featuring high-output infrared (IR) illuminators for complete darkness and ultra-low-lux color starlight sensors that utilize faint ambient lighting (such as garden lanterns or driveway lights) to produce vivid full-color night imagery.
What measures ensure privacy compliance with neighboring properties?
During the coverage planning stage, viewing angles are calibrated to point strictly within your private residential perimeter. Where peripheral vision might touch adjacent boundaries or public sidewalks, hardware and software polygon privacy masks are permanently enabled to black out those sectors from video recording and live view.
Do you install cameras on brick, render, and timber siding?
Yes. Our technicians use specialized masonry drill bits, exterior weather-sealing gaskets, and architecturally matched junction brackets suited for brickwork, rendered external thermal insulation composite systems (ETICS), timber cladding, and aluminium soffits.
Where is recorded camera footage stored?
Footage is stored locally on a dedicated Network Video Recorder (NVR) located inside your home. This gives you complete physical control over your security data without mandatory monthly cloud fees. Encrypted remote viewing is available directly from your smartphone.
How do motion notifications work without constant false alarms?
Our installed camera hardware incorporates AI human and vehicle classification engines. The system filters out swaying trees, rain, moving shadows, and small domestic animals, alerting you only when a person or vehicle enters defined operational boundary tripwires.